Viewing location data in Neon Command

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Expected Behavior when using Neon Mapper

  1. If you have Neon Command running on your PC and your PC has a connection to the internet you will be able to view real time location data. This means that your location will be displayed in Neon Command and you may use the time bar at the bottom to view your location for as long as the Neon Command application is up and running.
    • If you close Neon Command your location data will be lost because we do not send Neon Mapper location data to our cloud storage. We only send it over a real time connection.
  2. If you have Neon Command running on your PC and your PC does not have a connection to the internet then you will not be able to view location data. Neon Command requires an internet connection at the time when the user is using Neon Mapper in order to display locations.

Expected behavior when using Neon Personnel Tracker

  1. If you have Neon Command running on your PC and your PC has a connection to the internet you will be able to view real time location data.
  2. If you have Neon Command running on your PC and your PC does not have a connection to the internet then you will not be able to view location data until you establish a connection to the internet.
    • You can download historical location data by using the Tracking -> History feature.
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