TRX Systems Support
How do I manually send .nav logs?
- Connect your phone to your PC.
- Navigate to Computer\<phone name>\Phone\Android\data\com.trx.neon.locationservice\files (some phones do not allow you to access this directory. If this is the case you can use a free app, Airdroid, which will allow you to access the phone's file system from a web browser on your PC)
- Find the logs that you want to send. Logs are named with the date and time stamp.
- Zip and Email the .nav files with a description of what the user actually did (ground truth), and any errors that you experienced.
Was this article helpful?
1 out of 1 found this helpful